LAST UPDATED: July 4, 2021

PRIVACY POLICY

Ukiyo World respects the privacy of its customers and any information given to us will be handled with the utmost care, safety and security. By visiting ukiyoworld.store you are accepting and consenting to the practices outlined in this policy. You can withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdraw your consent unlawful. 

 

You can withdraw your consent by: sending an email to info@ukiyoworld.store

 

Ukiyo World does not knowingly or intentionally collect data from children under the age of 16. If you are under the age of 16, you must not provide us with your personal information without the consent of a parent or legal guardian. If it becomes apparent that we have inadvertently received personal information from a visitor under the age of 16 on the Site, we will delete the information from our records.

 

The purpose of this privacy policy is to inform users of our Site of the following:

  1. The personal data we will collect;

  2. Use of collected data;

  3. Who has access to the data collected; and 

  4. The rights of Site users

 

This Privacy Policy applies in addition to the terms and conditions of our Site.

 

The purpose of holding personal information provided by you is to validate contractual agreements to:

a) Deliver your purchases to your elected address.

b) Send service emails pertaining to your order.

c) Send emails about updates on new products, collaborations, promotions or services. This is done to keep you up to date, and only with your express permission.


Your Rights Under the GDPR

As a European Resident, and outlined for the purposes of this Privacy Policy, this includes residents of the European Economic Area, United Kingdom and Switzerland, you have certain rights and protections under the law regarding the processing of your personal data.

Legal Basis for Processing

We will collect personal data about users in the European Union when: 

  1. Users have provided their consent to the processing of their data for one or more specific purposes;

  2. It is needed to carry out our duties under our contract with you to process payments and deliver Ukiyo World products ordered by you; 

  3. Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests of fundamental rights and freedoms of users. Our legitimate interest(s) are:

    1. Measure and understand our performance marketing and advertising activities;

    2. Deliver relevant advertising to you;

    3. Make suggestions or recommendations about products on our site which might interest you and improve our services;

  4. In order to comply with legal obligations to which we are subject;

  5. To protect our crucial interests;

  6. We have your consent to do so, however, you have the right to withdraw at any time.


Personal Data We Collect

When you visit and use our Site, we may automatically collect and store the following information:

  1. IP address;

  2. Location;

  3. Clicked links;

  4. Content viewed;

  5. Internal links;

  6. Pages visited,

  7. Scrolling;

  8. Searches;

  9. Time Stamps;

  10. Transactions;

  11. Referral Pages

  12. Web pages you visited before coming to this website; 

  13. Information about your browser, network, and device; and

  14. The emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our customer message boards or forums. Please be aware that information on public parts of our sites is available to others.


Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

  1. First and last name;

  2. Email address;

  3. Phone number;

  4. Billing and shipping address(es);

  5. Details about your orders (for example, the candle purchased)


This data may be collected using the following methods;

  1. If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.


How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.


The data we collect automatically is used for the following purposes:

  1. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

The data we collect when the user performs certain functions may be used for the following purposes:

  1. We share this information with Squarespace, our website hosting provider, so they can provide website services to us.


Who We Share Personal Data With

Employees

We may disclose your personal data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.


Third Parties

We may share user data with the following third parties:


  1. Business supplies such as courier/delivery companies and payment service providers;

  2. Third parties we engage as part of our marketing strategy and advertising efforts;

  3. Credit Reference Agencies such as law enforcement and fraud detection and prevention agencies; and

  4. Analytics and search engine providers.


We may share user data with third parties for the following purposes:

  1. Process your order and maintain your account, including the authorisation and validation of credit or debit card transactions, the provision of delivery services and the analysis of data;

  2. To help serve relevant adverts to you on our behalf; and

  3. Assist us in the improvement and optimisation of our site.


Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.


Other Disclosures

Ukiyo World will not sell or share your data with other third parties, except in the following cases:

  1. If the law requires it;

  2. If it is required for any legal proceeding;

  3. To prove or protect our legal rights; and

  4. To buyers or potential buyers of this company if we seek to sell the company.

If you follow links from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.


How Long We Store Personal Data

We will store your data for as long as it is necessary to provide the products and services to you and others and we are legally required to do so.


How We Protect Your Personal Information

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.


Data Subject Requests

Under the  GDPR, you have the right to access personal data Ukiyo World holds about you and you may ask that this personal data be rectified, or erased. You may also have the right to data portability, object to, or request that we restrict, certain processing. 

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how it has been used, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights, please contact us at info@ukiyoworld.store

How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

  1. You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking “unsubscribe” at the bottom of any marketing email

  2. If you are a European Resident, you have the right to access the personal data we hold about you and to ask that your data be corrected, updated, or erased. You may also have the right to object to, or request that we restrict, certain processing. You can opt-out by contacting us at info@ukiyoworld.store

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy. 

Contact Information

If you have any questions or concerns about the Privacy Policy, please contact us at info@ukiyoworld.store